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FAQ
Need some help? Here's a list of our most frequently asked questions of our marketing managers. Please click the topics below to find the information you need!
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| Private Label Program Basics: |
Q: What is GreekCupid.com?
| A: GreekCupid.com is one of the largest dating sites online. We are dedicated to bringing singles from all the races together by offering a secure, fun and romantic community. |
Q: What is GreekCupid Private Label Dating Site program?
A: It is a mutually beneficial program launched by our site. A Greek dating site can be set up for you at no cost if you have strong interest in this field or work-at-home business. You can pick the name for your own dating site, own the domain and brand. We take care of dating software, membership database, payment processing, hosting,customer support and much more.
Your site will share hundreds of thousands of profiles with other Greek dating sites we have already set up. Your users can immediately contact hundreds of thousands of other users once they register at your Greek dating site.
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Q: Do you have a demo?
| A: Sorry, We no longer provide demo. We have over 400 private label dating sites and you can try one site first to see the results. |
Q: What is the requirement to be an private label?
| A: Whoever accepts payment in US dollars and owns a web site, which doesn't contain illegal activities and offensive materials, can join our private label program. There is no minimum traffic requirement for your private label site, but we reserve the right to terminate private label relationship with you if you don't abide our service agreement. |
Q: How do I join?
| A: Please click here to fill in the sign-up form. You will be assigned a unique tracking ID and HTML codes with this ID included in, which will report your link performance precisely. |
Q: Is any type of domain allowed?
| A: Sorry, no. We only accept the domain sounding like GreekCupid dating. Please go to GoDaddy.com to register one. It is very easy and fast. |
Q: How to contact the GreekCupid.com private label Team?
| A: Please email to with any questions you may have. We will get back to you ASAP. |
Q: Why we are different?
| A: We are different from other providers. Once your site is set up, it will have hundreds of thousands of members with the same interest. And your members can start meeting like-minded people right away. For other providers, you either have no or all sorts of users, which can easily turn away your members. |
Q: How would I trust you?
| A: The company has been in online-dating business for over eight years and one of the pioneers in niche dating. We have provided quality services to close to ten millions of members already. Due to the trust the customers and partners have on us, we continue to grow and prosper. |
Q: Is this a legitimate business?
| A: Yes. The company was born in Silicon Valley in 2000/2001. We are the pioneer in niche dating network and have been in the business for eight years. We are powering dating sites of some most famous brands in the world. There are millions of users in our database. We fully understand that the future of the company is totally dependent on partners' trust and hard work. |
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| My Private Label Account: |
Q: How to change DNS/Nameservers?
1: If you pick a domain at GoDaddy.com, follow these steps:
Login to your account manager at GoDaddy.com. Click to manage domains. Select the domain you wish to manage. You can see the existing nameservers for the domain. Go ahead and enter our nameservers with following values:
NS1.DATINGOPINIONS.COM
NS2.DATINGOPINIONS.COM
Remove old nameservers if any, then save changes. It will take 24-72 hours for these changes to take effect.
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2: If you pick a domain at other registrar, follow these steps:
Login to your account manager at that site where you have your domain name and enter our nameservers with following values:
NS1.DATINGOPINIONS.COM
NS2.DATINGOPINIONS.COM
Remove old nameservers if any, then save changes. It will take 24-72 hours for these changes to take effect.
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Q: What should I do if I forgot my password?
| A: Please go to the login area at http://af.GreekCupid.com/ and click text link "Forgot your password". Once you fill in the email address and press "Remind", password will be sent to you immediately. |
Q: How do I change my account information?
Q: How do I terminate my private label account?
| A: If you want to remove your private label account from our database, please shoot us an email with subject "Remove Me from Your private label Program" and include the following information: your tracking ID number, password and your site name. |
Q: Am I allowed to customise my site?
| A: Yes. We will contact you to discuss your site further once you have registered. Then you can provide more details about the design of your site - plus any other requirements. |
Q: What are the terms and termination?
| A: The terms of this Agreement will take effect upon signing-up at the website and will cease when terminated by either party. You may terminate this Agreement at any time by providing us with written notice of termination. |
Q: How do you guarantee I will get paid?
A: The company has been in online-dating business for over eight years and one of the pioneers in niche dating. We have provided quality services to close to ten millions of members already. We continue to grow and prosper due to the trust the customers and partners have on us.
There have not been one single complaint so far against the company for not paying its partners. We fully understand that the future of the company is totally dependent on partners' trust and hard work.
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Q: How many private label sites do you run now?
| A: We have over 400 private label dating sites so far. |
Q: Is this a CMS (Content management site) site? Can I approve or refuse profiles on my site?
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A: Sorry, no. We prefer you focus on marketing. Customer service is really a long and hard work requiring lots
of patience and time. We are taking over these hard work for now. It may change in the future.
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Q: Can the site ask people to fill up compatibility questionnaire before they sign up?
| A: Sorry, no. However, we do have compatibility feature after people sign up at this moment. |
Q: Why can't I use the subdomain of my existing high-traffic site?
| A: Sorry, this is the company policy. The separate domain for your dating site offers you more flexibility and convenience. You can easily promote it at your existing site or other places. |
Q: How to integrate my existing dating site and its members into your database?
| A: Our engineers can integrate it manually if it has at least a few thousands of users. Otherwise it is better for you to use our dating platform and use your existing dating domain. The site should have hundreds of thousands of profiles. Whenever your previous members come to the site, they are likely to register new profiles. And you get paid for that. |
Q: My responsibility to make it work & what role to play after it's up and running?
| A: At the beginning, just to register a domain related to XXX dating. After we get it up and running, you only need to focus on marketing your dating site. Leave all other hard and tedious work to us. |
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| Promotion Instruction: |
Q: Are there any charges?
Q: How do I create my own dating site?
Q: What types of links do you provide?
Q: How do I add banners?
Q: Can I place banners on multiple pages of one site?
Q: May I keep more than one private label site?
Q: What is your promotion policy?
Q: Is email marketing allowed?
Q: Can I run advertising/link exchanges for my own dating site?
Q: What's the benefit for yourself by giving us our "own" dating site?
Q: I already have my co-branded page. Why do I need to set up dating site?
Q: Can I suggest any feature that you don't have in your existing software or platform?
Q: Will you do marketing for the site?
Q: Would I have access to email addresses of existing users of your database to promote my website?
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| Recording and Reporting: |
Q: What is the difference between "Referrals" and "Sales" columns on my statistics page?
| A: The "Sales" column tracks how many people have come from your site and signed up as a payment member. The "Referrals" column tracks the people who have signed up as free members. |
Q: How do you track my private label link performance?
| A: The tracking ID we assign you is contained in the HTML code you paste to your site. Any referral coming through your site will be attached your ID. We use this ID to tell how much we should pay you. If you forget to include your ID in a referral URL, there is no way to accurately credit your account. |
Q: How can I know my private label links performance?
| A: The statistics page is created specially for the private labels to check the progress of links online. It can be found right after you sign in your account. All statistics here is updated daily. |
Q: Where can I find the statistics page?
Q: Why are partners not allowed to have subdomains through your web hosting service such as www.personals.xxx.com.
| A: Sorry, we do not offer subdomains at this moment. It is our policy to allow partners have control over the brand and domain. If you register a domain name xxx.com, you own the domain and brand forever. You will have more flexibility than using subdomains. |
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| Payment and Account Info: |
Q: How much money will I make?
| A: That depends totally on you. The more people you can get to sign up as a member of your dating site,
the more money you will make. You will receive $1 for each sign up or $30 for each paying member.
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Q: I just logged into my account and it was banned. Why?
A: We do not condone cheating or spamming of any nature. Any accounts suspected of cheating or reported for spamming are immediately banned and all payment voided. Extreme steps must be taken to protect our company and legitimate private labels. Typical private label causes include:
- People emailing us that your private label ID was used in spammingactivities.
- Creation of fake accounts.
- High chargeback rates (7% or greater).
- Other inappropriate actions.
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Q: What is the payout rate for performances generated from my links?
| A: We offer two payout options. We pay you
$1.00 for each person that signs up for a free membership
or $30 for each paid member you drive to us(our monthly memberships
are $29.95 US per month). It is that simple!
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Q: How and when do I get paid?
| A: We make our payments by PayPal/cheque in the middle of the month, but only when you have generated over $100 in revenue. If you have generated less than this, the pay will be withheld until the next pay period, when it is added to the new total and sent to you if over $100. |
Q: What is Paypal?
| A: Paypal is a system specially designed for secure sending and receiving payments over the Internet. Once you create a Paypal account you can send and receive money over the Internet using Paypal balance, your credit card, debit card or bank account. Please check more details at www.paypal.com. |
Q: I received my commission through Paypal. What
should I do next?
| A: After you create an account at www.paypal.com, the commission you received will be automatically sent to your funding option. If you sign up with a credit card or debit card, it will be automatically send to them. If you sign up with your bank account, the payment will be sent to your Paypal balance or bank account. You can easily transfer your payment from the Paypal balance to your bank account and use it as you wish. |
Q: I have not received one of my checks posted on my
stats page, what should I do?
| A: If you have not received a check, please first verify that the SSN or Tax ID is correct. Please send an email to us. Please be sure to include your tracking ID number, the month and the amount of the check in question. And we will get back to you as soon as possible. |
Q: what should I do if I received a check with
incorrect amount?
A: Please send an email to us. Please be sure to include your tracking ID number, the month and the amount of the check in question. And we will get back to you as soon as possible.
Please note that we will not pay commission on members made by in bad faith, fraudulent means, or by other means that can hurt our good name. We have reserved the right to terminate your private label relationship if we deem you as dishonest. |
Q: What is your Chargebacks and Creditbacks rule?
| A: We will not pay any Private Label Dating Partner who have chargebacks and creditbacks of 7% or greater. Creditback is defined as customers who cancel their memberships and receive a credit. Chargeback is defined as a refund of payment for customers after the credit card has been processed. |
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| If you don't see your answer in the list above, please email us or contact GreekCupid's private label team: |
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Note: We offer $100 award to owners of some quality suggestions. Also an additional great bonus for bringing us a quality partner. All suggestions are taken seriously and personally read by the CEO.
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